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A Viewing Fee is one week's rent that a prospective lessee pays so that you can share personal details and organise a viewing. If you proceed after the viewing, the Viewing Fee is credited against the first rent payment. If you decide not to proceed, NestLet refunds the Viewing Fee in full.

Sublets on NestLet are capped at 90 days (about 13 weeks). Choose Super Short (1–4 weeks) or Short-Term (1–3 months) when listing.

No. NestLet charges no platform fee to the tenant (lessee). Our fee is taken as a percentage of the rent from the lessor's payout — the tenant only pays the agreed weekly rent.

Each booking has a Details page that sets out the key terms between the lessor and lessee — parties, property, dates, weekly rent, viewing fee credit, security deposit (if any) and payment schedule. You can open it from your dashboard or from the request-payment message in your chat.

In NSW, landlords cannot unreasonably withhold consent to a sublet (s. 74 Residential Tenancies Act 2010). Download the Consent template and cover Email from the chat panel, update the bracketed fields with your details, and send both to your landlord or managing agent. They usually reply within a few business days.

A landlord must give written reasons for refusing. If the reasons are unreasonable, you can apply to NCAT for a review. We recommend attempting a conversation with your landlord first — most refusals are based on a misunderstanding of the arrangement.

Supported formats are PDF, JPG and PNG. Files must be under 10 MB. If an upload fails, try again on a stronger connection or email the document to support@nestlet.com.au and we'll attach it for you.